Last updated: April 1, 2026
These Terms and Conditions (“Terms”) govern your access to and use of https://movingservicesusallc.com (the “Website”) and the moving and related services (the “Services”) provided by Moving Services USA (“Company,” “we,” “us,” or “our”). By accessing the Website or using our Services, you agree to be legally bound by these Terms.
1. Use of the Website
To use the Website or book our Services, you must be at least 18 years old and legally capable of entering into binding contracts.
You agree to provide accurate, current, and complete information when requesting quotes, booking Services, or submitting forms on the Website. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your identity or contact information.
We reserve the right to deny access to the Website, refuse service, or cancel any booking at our sole discretion if we believe these Terms have been violated or if the Website or Services are being misused.
2. Quotes, Estimates, and Bookings
All quotes and estimates provided by Moving Services USA are based on the information you supply, including the volume of goods, access conditions at pickup and delivery locations, travel distance, and any special requirements you disclose.
Quotes and estimates are approximate and not guaranteed. They may be adjusted if the actual move differs significantly from the details provided. Final charges will be based on the Services actually performed.
Some bookings may require a deposit or payment pre-authorization. Full payment terms, cancellation policy, and booking conditions will be specified in your booking confirmation or a separate agreement. You are responsible for carefully reviewing all documents and notifying us immediately of any errors or changes.
3. Customer Responsibilities
By booking our Services, you agree to:
Ensure all items are properly packed and ready for transport before the moving crew arrives, unless packing services were explicitly included in your booking.
Provide safe, clear, and unobstructed access to pickup and delivery locations, including elevators, stairways, entrances, and parking. You are responsible for obtaining any necessary permits or approvals.
Notify us in advance of any fragile, valuable, oversized, or specialty items that require special handling or equipment.
Comply with all applicable laws, regulations, and building rules related to your move.
Confirm that you are the legal owner of the items or have full authorization from the owner to arrange the move.
4. Excluded and Prohibited Items
We may refuse to transport certain items, including but not limited to:
Hazardous, flammable, explosive, or otherwise dangerous materials.
Illegal substances or any items prohibited by law.
Perishable goods, live animals, or plants, unless we have expressly agreed in writing to transport them.
If prohibited items are included without our prior written approval, you will be solely responsible for any resulting loss, damage, fines, penalties, or legal consequences.
5. Payment Terms
Payment terms will be detailed in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is typically required before the move, with the balance due upon completion of the Services.
Additional fees may apply for any services or conditions not included in the original quote, such as extra labor, long carries, stairs, additional stops, waiting time, or changes to the move plan.
If payment is not made when due, we may charge late fees and, to the extent permitted by law, retain your goods until the full balance is paid.
6. Cancellations and Rescheduling
Cancellations and rescheduling requests are subject to the notice periods and fees set out in your estimate, booking confirmation, or our current cancellation policy.
Insufficient notice may result in the forfeiture of all or part of your deposit and charges for any preparation costs already incurred.
We may delay, reschedule, or cancel a move due to circumstances beyond our reasonable control (such as severe weather, unsafe conditions, or equipment failure). In such cases, we will notify you as soon as possible and work with you to find a suitable alternative.
7. Liability for Loss or Damage
Our liability for loss of or damage to your goods is limited to the extent permitted by applicable law and as specified in your estimate, bill of lading, or other moving documents.
You must inspect your goods upon delivery and note any visible damage on the delivery paperwork before signing. Any hidden damage must be reported to us in writing within the timeframe specified in your moving documents.
Compensation limits depend on the valuation or protection option you chose at booking. Additional coverage may be available for an extra fee. We are not liable for damage caused by events beyond our control, including natural disasters, severe weather, or pre-existing defects in your items.
8. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, loss of data, or loss of goodwill.
Our total liability arising from these Terms or any Service will not exceed the amount you paid to Moving Services USA for the specific Service giving rise to the claim.
Nothing in these Terms excludes or limits any liability that cannot be lawfully excluded or limited.
9. Intellectual Property
All content on https://movingservicesusallc.com, including text, graphics, logos, images, designs, and software, is the property of Moving Services USA or its licensors and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any part of the Website without our prior written consent.
10. Privacy
Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using https://movingservicesusallc.com, you confirm that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the state where Moving Services USA maintains its principal place of business, without regard to conflict of laws principles.
Any disputes arising from these Terms or our Services shall first be addressed informally by contacting us at [email protected] or . If the dispute cannot be resolved informally, it must be brought exclusively in the state or federal courts located in or serving our principal business location. You consent to the jurisdiction and venue of those courts.
12. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on https://movingservicesusallc.com with a new “Last updated” date. Your continued use of the Website or Services after the changes take effect constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions about these Terms, please contact us through one of the following methods:
Via the contact form on https://movingservicesusallc.com
By email: [email protected]